DALBY Offer 3 August 2026

About DALBY

DALBY UK is an online retailer specialising in lash and brow beauty products, trading through its Shopify-powered store. The brand is behind two professional ranges, Spacelift Professional and Lash Professional, offering lifting solutions, lifting kits, lifting shields, lash extension supplies and related accessories, alongside a general cosmetics range. In addition to selling products, DALBY UK runs the Spacelift Academy, providing training courses such as an AET Educator Course, an Ultimate Brows Course, a Lash Lift Course and a Korean Lash Lift Masterclass. The site serves customers in the United Kingdom as well as several other countries and currencies, and also offers in-store shopping and order collection.

Is there free delivery on orders from DALBY?

Free shipping is available on UK orders once the basket reaches £100. Below that threshold, standard charges apply. Shoppers can choose between standard delivery, which typically takes two to five days, and express delivery, which arrives within one to two days. Parcels are sent using Royal Mail's 24 and 48 hour tracked services, and orders placed before the 11.30am cut-off are usually dispatched the same day.

Can customers collect their order in person?

Yes, DALBY UK offers free store pick-up for online orders. Collection is available during opening hours, Monday to Friday from 9am to 1pm, with the store closed on bank holidays. Customers do not need to wait for a confirmation email before collecting, as orders are often prepared and ready shortly after being placed. In-store shopping is also available for those who prefer to browse and buy on site.

Does DALBY have a referral or affiliate scheme?

The brand runs a Spacelift Creator Program aimed at content creators and brand ambassadors. Those who join receive ten per cent off their own stock orders and can share a personal promo code that gives their followers ten per cent off, while the creator earns ten per cent commission on any resulting sales, paid directly into their account. Creators also gain access to an online portal to track their own sales, get early access to new product launches, and may be invited on brand trips. A monthly bonus is offered too: the creator with the highest sales each month can earn £100 to spend, with the winner announced on the first Friday of the month. To remain part of the scheme, creators are expected to generate sales, post regular content and demonstrations featuring the products, and stay active and engaged with the brand's social media.

Is there a newsletter, and what does signing up offer?

Visitors can subscribe to DALBY UK's email newsletter by entering their email address on the website. This allows customers to receive updates directly from the brand, including news on new product launches such as the Lash & Brow Deep Conditioner range.

Are there sales or clearance offers available?

DALBY UK includes a dedicated clearance section on its site, where reduced-price items are gathered together. Seasonal promotional pages, such as those built around Easter, have also featured on the site at various points, reflecting the brand's use of seasonal shopping periods to highlight offers.

What is the returns and refund process?

DALBY UK publishes a Refund Policy on its website, alongside separate Shipping and Privacy Policies, which set out the terms for returns, exchanges and how customer data is handled. Shoppers are encouraged to review these policies directly on the site for full details before making a purchase.

Does DALBY offer training courses alongside its products?

Beyond retail, the brand operates the Spacelift Academy, offering professional training for those working in the lash and brow industry. Courses include an AET Educator Course, an Ultimate Brows Course, a Lash Lift Course and a Korean Lash Lift Masterclass, giving beauty professionals the opportunity to build skills alongside purchasing Spacelift's professional-grade products.