Shamtam voucher valid in October 2026

The store is organised into categories such as Aromatherapy, Home & Decor, Spiritual items, Slow Fashion, Bath & Body, Jewellery, Crystals, Candles and Tea. Within these, shoppers can browse more specific ranges including essential oils, incense, singing bowls, tarot and oracle cards, mala beads, boho bags and scarves, skincare, and crystal-themed jewellery. The site also allows browsing by mood, crystal type, aroma, chakra, zodiac sign, element, or country of origin.

Free shipping is available once a minimum order value is reached, and this threshold varies by destination country. For orders delivered within the United Kingdom, free shipping applies above a set spending threshold in pounds sterling, with estimated delivery taking a few working days. Customers ordering to other European countries have their own separate free-shipping thresholds and delivery estimates, as listed on the shipping policy page.

Orders are generally dispatched within one business day of payment being confirmed, with processing taking place on weekdays only. Delivery times after dispatch vary by country and courier, generally ranging from around one to four working days depending on the destination. A tracking number is provided by email once an order has shipped, and orders containing several items may arrive in separate parcels.

For deliveries outside the country of dispatch, customers may be liable for customs duties, import taxes or additional charges applied by local authorities. These charges are the responsibility of the customer and are described as non-refundable, so shoppers ordering internationally should factor this into the total cost of their purchase.

Shoppers can subscribe to the SHAMTAM newsletter by providing their email address, with the site stating that subscribers gain access to exclusive offers, original stories and information about upcoming events. This is presented as an ongoing way to stay informed about new arrivals and promotions rather than a one-off signup incentive.

Gift cards are available for purchase through the site, making it possible to give the choice of products to someone else rather than a specific item. These sit within the broader "Gifts & Offers" section, which also includes curated gift bundles and dedicated gift packaging.

The site maintains dedicated seasonal collections, including a Christmas range featuring festive home fragrances, decorations and gift sets, and a Halloween-themed collection. A general Sale section is also maintained on the site alongside New In and Bestsellers pages, though specific discount levels are not fixed and vary depending on when the site is visited.

The store accepts a broad range of payment options, including major cards such as Visa, Mastercard and American Express, along with digital wallets including Apple Pay, Google Pay, Shop Pay and PayPal, as well as Klarna for buy-now-pay-later purchases. Additional regional payment methods, such as iDEAL and Bancontact, are also supported for relevant customers.