bOnline Offer 6 July 2026

About bOnline

BOnline is a UK-based provider of business communications and connectivity services, supplying VoIP phone systems, business broadband and fibre packages primarily to small and growing businesses. The company allows customers to set up a digital phone system online in a matter of minutes, without the need for an engineer visit, and pairs this with broadband bundles that include a plug-and-play router. bOnline positions itself around straightforward pricing, UK-based customer support and flexibility for businesses that want to manage calls across mobile, desktop or desk phones.

Does bOnline offer a free trial or welcome offer for new customers?

New customers can start a free trial of bOnline's VoIP phone system before committing to a paid plan. Signing up does not require card details, and there is no obligation to continue afterwards. The setup process is designed to be completed online within a couple of minutes, and the company also offers a 14-day guarantee period after joining, allowing customers to test the service with reduced risk before settling on a long-term plan.

Is there a referral scheme for existing bOnline customers?

BOnline runs a referral programme that rewards existing customers for introducing new businesses to the service. When a referral signs up and becomes a paying customer, they receive a bill credit, while the person who referred them can claim a gift card for each successful referral once it has been verified. There is a yearly limit on the number of referrals that can be submitted, and rewards are reviewed and approved manually rather than issued automatically. Referrals made through promotional plans, paid advertising or mass-distribution methods are excluded from the scheme.

Does bOnline help with exit fees when switching from another provider?

For businesses that are still tied into a contract with another provider, bOnline has offered to contribute towards the cost of exit fees when switching over. This is intended to remove some of the financial friction involved in moving broadband or phone services away from an existing supplier partway through a contract term. Exact terms and eligibility can vary, so it is worth checking the current offer directly with bOnline before switching.

Does bOnline offer any price guarantees?

BOnline advertises a price match guarantee, stating that it will match or beat quotes that customers receive from other UK providers for comparable VoIP or business broadband services. Pricing on core plans is also presented as fixed for the length of the contract term, which is intended to protect customers from mid-contract price increases.

Is delivery included with bOnline's broadband packages?

Customers who sign up for a broadband or fibre bundle are sent a router as part of the package. bOnline states that routers are dispatched using next working day delivery when orders are placed before a specified cut-off time, with the aim of getting customers connected within 24 hours of ordering. No separate delivery charge is mentioned for this router dispatch.