CHORD Offer

About CHORD

CHORD is an American luxury accessories brand that sells exclusively through shopchord.com. The company was founded by Mary Orton Scudellari and focuses on a single, carefully considered product: women's baseball caps. Rather than treating the baseball cap as an add-on item, CHORD builds each style from the ground up with intentional materials and precise construction, positioning these caps as genuine wardrobe investments.

What does CHORD make and sell?

The collection is intentionally focused. CHORD offers women's luxury baseball caps in a handful of seasonal materials, including organic cotton stretch twill, Belgian linen, and seersucker. Each cap is finished with gold-plated hardware, an adjustable cognac leather closure with a gold buckle, and a signature cognac sweatband designed to wear discreetly over time. Cotton twill styles are priced at $125, seersucker caps at $145, and linen styles at $155. Because the range is kept tight, new colors and fabrics tend to sell out before the season ends.

Does CHORD offer free shipping on US orders?

All domestic orders placed on CHORD include complimentary ground shipping, with a standard delivery window of 5 to 7 business days. For shoppers who need their order sooner, express delivery is available at a flat rate of $25, arriving in 1 to 3 business days. Canadian customers can also order directly from the site, with international shipping available at $35 and an estimated transit time of 7 to 14 business days. The brand has noted that it intends to expand to additional countries.

What is CHORD's return policy?

US-based customers have 14 days from delivery to initiate a return, and a pre-authorization is required before shipping anything back. Once approved, CHORD provides a prepaid return label at no cost, making the return process straightforward for domestic buyers. The item must arrive back in its original, unworn condition with all tags and the dust bag included. Customers in Canada are responsible for arranging and covering their own tracked return shipping. Around the holiday gift-giving period, CHORD has observed extended return windows for purchases made during that window a practical accommodation for items bought as gifts.

Does CHORD sell gift cards?

Yes CHORD offers a digital gift card product called THE CHORD CARD™, available in denominations ranging from $25 to $500. The code is delivered instantly by email after checkout. Buyers who want to present it as a physical gift can download a branded printable insert, designed to make the digital code feel more like a tangible item. Delivery to the recipient can also be scheduled ahead of time directly at checkout, which is useful for gifting on a specific date.

How can shoppers keep track of new drops and promotions from CHORD?

CHORD maintains an email and SMS subscription list, accessible directly from CHORD. Because the brand's collection is curated and restocks are not guaranteed, signing up is often the most reliable way to hear about new arrivals before a colorway or fabric sells out. For anyone who shops at CHORD regularly or is waiting for a deal to surface, signing up for the PriceReduc newsletter alerts is also worth considering. PriceReduc monitors verified promotions across a wide range of brands and will notify subscribers as soon as a confirmed offer appears for CHORD so there is no need to check back manually.