eufy Robot Vacuum C28, HydroJet Self-Cleaning Roller Mop, Powerful 15,000 Pa Suction, 5-in-1 Robot Vacuum and Mop Combo for Home, Zero-Tangle Design, AI Obstacle Avoidance

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eufy Omni C28 Robot Vacuum and Mop – Complete Guide

The eufy Omni C28 Robot Vacuum and Mop is a mid-to-high-range robotic floor cleaning system that combines powerful vacuuming, wet mopping, and a fully automated docking station into one integrated package. Identified by barcode 0194644247362, the C28 represents a significant step up within eufy's C-series lineup, bringing flagship-level automation to a more accessible price point than many comparable models. Whether your home has hardwood floors, tile, low-pile carpet, or a mix of surfaces, the Omni C28 is engineered to handle daily cleaning with minimal manual involvement.

What Is the eufy Omni C28 Robot Vacuum and Mop?

At its core, the eufy Omni C28 is a 2-in-1 robot vacuum and mop that navigates your home autonomously, vacuuming debris and simultaneously mopping hard floors. It docks at an Omni Station that handles five maintenance tasks automatically: emptying the dustbin, washing the mop roller, refilling the clean water tank, collecting dirty water, and hot-air drying the mop. This means that for most households, day-to-day operation requires very little hands-on intervention.

The robot is controlled through the eufy app, which provides room-by-room scheduling, virtual no-go zones, adjustable suction levels, and water flow settings. It is also compatible with voice commands through Amazon Alexa and Google Assistant when connected to a supported smart home setup.

Key Features of the eufy Omni C28

15,000 Pa Suction Power

The C28 delivers up to 15,000 Pa of suction according to eufy's internal measurements. This places it well above entry-level robot vacuums and makes it capable of lifting fine dust, pet hair, and larger debris from both hard floors and low-pile carpets. Suction strength can be adjusted through the app depending on floor type and cleaning priority.

HydroJet Self-Cleaning Roller Mop

The HydroJet system is one of the more distinguishing aspects of the eufy Omni C28. Rather than relying on a simple wet cloth pad that slowly dries out or accumulates grime, the roller mop continuously cleans itself during operation. A built-in scraper removes dirt from the roller as it works, ensuring that the mop lays down clean water rather than redistributing dirty water across your floors. The result is more consistent, streak-reduced mopping across an entire cleaning session. The mop roller also automatically lifts when the robot detects a carpeted area, preventing unwanted wetting of rugs and carpet.

DuoSpiral Detangle Brush System

Hair wrap is a common problem with robot vacuums, particularly in homes with pets or long-haired occupants. The eufy Omni C28 addresses this with its DuoSpiral detangle brush system, which uses a two-roller mechanism that separates to pull gathered hair into the dustbin rather than allowing it to wind tightly around the brush axle. This reduces how often you need to manually clear the brush roll and helps maintain consistent suction performance over time.

5-in-1 Omni Station

The included docking station automates five maintenance functions that would otherwise require regular manual attention:

• Automatic dustbin emptying into a sealed bag inside the station
• Mop roller washing after each cleaning session
• Hot-air drying of the mop roller at approximately 122 degrees Fahrenheit to reduce odors and bacterial buildup
• Clean water tank self-refilling
• Dirty wastewater collection into a separate tank

Together, these features mean you can realistically go days or even weeks between maintenance tasks, depending on how frequently the robot cleans and how large your home is.

iPath 2.0 Smart Navigation and Obstacle Avoidance

The C28 uses LDS+ Linear Laser (LiDAR-based) navigation to build an accurate map of your home and plan efficient cleaning paths. The iPath 2.0 system allows it to detect and avoid obstacles including furniture legs, charging cables, and pet bowls, even in low-light conditions. The robot's side brush also extends automatically to improve coverage along walls and into corners. A CornerRover arm provides additional edge-cleaning capability to reduce missed debris near baseboards.

eufy App Control and Scheduling

The eufy app gives users granular control over how, when, and where the C28 cleans. You can set up room-specific cleaning jobs, draw custom zones, create virtual barriers to keep the robot away from sensitive areas, choose between vacuum-only and combined vacuum-and-mop modes, and select one of three water levels for mopping. Multi-floor mapping is supported, though running the robot on a floor without its Omni Station requires manual repositioning for mop washing and recharging.

Who Is the eufy Omni C28 Best Suited For?

The eufy Omni C28 is a practical choice for a range of households, but it is particularly well suited for the following:

• Pet owners: The DuoSpiral brush system and strong suction work together to manage pet hair on floors and carpets, while the self-washing mop helps deal with muddy paw prints and tracked-in dirt.
• Busy households: The automated 5-in-1 station significantly reduces the time required to maintain the robot. For people who want cleaning to happen in the background with minimal oversight, this is a key advantage.
• Homes with mixed flooring: The auto-lifting mop roller means you do not have to restrict the robot to hard floors only. It can transition between tiles, hardwood, and low-pile carpet within the same cleaning run.
• People upgrading from basic robot vacuums: If you currently own a robot vacuum without a self-cleaning station or mopping capability, the C28 represents a meaningful upgrade without requiring the expense of a top-tier flagship model.

Usage Tips for the eufy Omni C28

Getting the most out of the eufy Omni C28 involves a few straightforward practices. Position the Omni Station on a hard, flat surface against a wall, with at least 0.5 meters of clearance on each side and 1.5 meters of open space in front. Do not place it on carpet, as this can interfere with docking. Fill the clean water tank with plain tap water up to the MAX line and avoid using hot water or non-eufy cleaning solutions, which can damage internal components.

After each mopping session, activate the drying cycle through the app. The Standard Dry setting is recommended for most conditions and helps prevent odors from forming on the roller mop. Regularly empty and rinse the dirty water tank to prevent mold or bacterial growth, particularly in warm environments. The dustbin filter should be tapped clean periodically and replaced according to eufy's maintenance schedule.

For homes with multiple floors, the robot can operate on floors without the station in vacuum-only mode, but you will need to manually carry it back to the station for mop washing. Purchasing an additional Omni Station for each floor is the more convenient solution if multi-floor mopping is a priority.

Buying Advice

The eufy Omni C28 Robot Vacuum and Mop sits in the mid-to-upper range of eufy's current lineup. It costs considerably less than eufy's Omni S2, which it effectively replaces in terms of feature set, while offering similar or superior automation capabilities. For buyers primarily focused on vacuuming and who have mostly hard floors, the C28 represents strong value. If your needs also include regular mopping of tiled kitchens or hardwood living areas, the self-cleaning roller mop system adds genuine practical benefit compared to simpler pad-based mopping robots.

Before purchasing, consider the size of your home. The C28 handles typical single-level or two-level homes efficiently, but very large homes may require the robot to complete multiple charging and cleaning cycles. Also factor in the ongoing cost of replacement accessories such as dust bags for the station, filter replacements, and eventually a new roller mop, all of which are available from eufy directly.

Frequently Asked Questions

Can the eufy Omni C28 vacuum and mop at the same time?

Yes. When using the combined vacuum-and-mop mode, the C28 vacuums and mops simultaneously in a single pass. You can choose the water output level through the app and the robot will adjust accordingly. For rooms you want to keep dry, virtual no-go zones or room-specific settings can restrict mopping to designated areas only.

How often does the Omni Station need to be refilled or emptied?

This depends on home size and cleaning frequency. The clean water tank and dirty water tank both have defined capacities, and the dustbin bag in the station holds several sessions of debris before needing to be replaced. For an average-sized home cleaned a few times per week, most users find they only need to attend to the station every week or two.

Does the eufy Omni C28 work on carpet?

Yes, the C28 vacuums on both hard floors and low-pile carpets. The mop roller automatically lifts when carpet is detected to prevent soaking. On thicker or high-pile carpets, vacuuming performance may vary, and the robot is primarily optimized for hard floor mopping.

Is the eufy Omni C28 compatible with smart home systems?

The C28 works with Amazon Alexa and Google Assistant for basic voice commands such as starting or stopping cleaning. Full control and scheduling are managed through the eufy app on iOS or Android. The robot connects to 2.4 GHz Wi-Fi networks.

How loud is the eufy Omni C28 during operation?

Like most robot vacuums in its class, the C28 produces audible noise during high-suction operation. It is generally quieter than an upright vacuum and is suitable for running during daytime hours. If noise is a concern, scheduling it to run during times when the home is unoccupied is a practical approach, easily done through the app's scheduling feature.

What maintenance does the mop roller require?

The Omni Station washes and hot-air dries the mop roller automatically after each session. Over time, the roller will wear and will need to be replaced. eufy recommends monitoring roller condition and replacing it as needed based on usage. The dirty water tank should also be rinsed regularly to prevent buildup.